Responsible Gaming
Introduction
At Black Stump Natives, we believe that online pokies and casino gaming should be enjoyed as entertainment only. Gaming is never a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling with your gaming habits, help is available.
Age Verification
All players must be 18 years of age or older to use our services. This is a legal requirement in Australia. If you are under 18, please do not attempt to access gaming platforms. We take age verification seriously and reserve the right to verify your identity at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or healthcare providers
- Feeling anxious, irritable, or depressed when not gambling
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling activities
- Failed attempts to cut back or stop gambling
- Gambling to escape problems or relieve stress
- Lying about the extent of your gambling
- Experiencing financial difficulties as a result of gambling
If you recognize any of these signs in your own behavior, please reach out for support immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a gaming session
- Reality Checks: Enable pop-up reminders during gaming sessions to help you stay aware of time and money spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gaming
We encourage you to use these tools proactively. Contact our support team to activate any of these features on your account.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:
Gambling Help Online
Website: www.gamblinghelponline.org.au
A free, confidential online counseling and support service for Australians affected by gambling problems. Offers live chat, email, and phone support.
Gambler's Help
Phone: 1800 858 858 (24/7, free and confidential)
Victoria's specialist telephone counseling service for problem gambling. Available to anyone in Australia.
Lifeline Australia
Phone: 13 11 14 (24/7)
Website: www.lifeline.org.au
Crisis support and suicide prevention service available to all Australians. Can provide support if gambling is affecting your mental health.
Beyond Blue
Phone: 1300 224 636 (24/7)
Website: www.beyondblue.org.au
Support for anxiety, depression, and mental health concerns that may be related to gambling.
International Support Resources
If you are located outside Australia, the following organizations provide responsible gambling support:
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Call to Action
If you believe you have a problem with gambling, please seek help today. Problem gambling is a treatable condition, and support is available. You are not alone. Contact one of the organizations listed above or speak with your healthcare provider. Your mental health and wellbeing are important to us.
Remember: Gaming should be fun. If it stops being fun, it's time to take action.